NEAL AUTOMOTIVE

317-891-1000 | 5985 Memory Lane Greenfield, IN 46140

CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Testimonials

In and out in 30 minutes! Great as usual!

Don Stuck
Being well versed in the field of auto mechanics I am very careful when it comes to taking my car or my girlfriends car somewhere to preform work that I either don't have the equipment or time to do as was necessary in this case. Neal automotive came highly recommended from discount tire which we both have full trust in. Neal proved to be not only expedient and cost efficient, they also were very friendly and accommodating, giving me a ride to where I needed to be until the job was done and we could pick up the car. the most important thing to me was that there was no overstating what had to be done to insure the alignment in this case, was carried out with great satisfaction. Neal will be the recipient of any and all my automotive needs in the future and a special thank you to Barb for the ride.

Ken Harris
Had an alignment done on my lifted Chevy Colorado and Neal Automotive did a great job. Runs as straight and true as a stock truck. Didn't get the name of the Technician that worked on it, but he took the time to talk with me and figure out exactly what was needed. Great place, I'll be back.

Art Denecke
Excellent staff and owner, incredible service. We were traveling and they got us back on the road without delay. My wife and I are still talking about them.

Russell Hyland
I was very impressed with the condition of the shop, the willingness to get my car done before I left on a trip, and I appreciated the owner introducing himself to me.

Lisa Lahr
Excellent customer service, very nice and respectful, got the work done very quickly and for a great price, highly recommended!

Alan Byrne